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1、第一章
信息系統(tǒng) information system, IS
信息技術(shù) information technology, IT
賽事管理系統(tǒng) games management system, GMS
信息傳播系統(tǒng) information diffusion system, IDS
電子數(shù)據(jù)處理EDP
管理信息系統(tǒng) management information support system, MIS
經(jīng)理信息系統(tǒng)EIS
人工智能Al
專(zhuān)家系統(tǒng)ES
戰(zhàn)略信息系統(tǒng)SIS
企業(yè)資源計(jì)劃ERP 企業(yè)協(xié)作系統(tǒng) enterprise collaboration system
電子商務(wù)
2、 electronic commerce
運(yùn)營(yíng)處理系統(tǒng) operations support system
事務(wù)處理系統(tǒng) transaction processing system
零售點(diǎn) point-of-sale, POS
過(guò)程控制系統(tǒng) process control system
辦公自動(dòng)化系統(tǒng)(企業(yè)協(xié)作系統(tǒng)enterprise collaboration system) 決策信息系統(tǒng) decision support system, DSS
經(jīng)理信息系統(tǒng) executive information system, EIS
專(zhuān)家系統(tǒng)expert system
知識(shí)管理系統(tǒng)
3、 knowledge management system, KMS 企業(yè)職能系統(tǒng) functional business system
戰(zhàn)略信息系統(tǒng) strategic information system
具有交叉功能的信息系統(tǒng)cross-functional information system 信息系統(tǒng)模型 information system model
信息系統(tǒng)專(zhuān)家IS specialist
AW- —Vt- 弟——早
競(jìng)爭(zhēng)戰(zhàn)略 competitive strategy
鎖定客戶(hù)與供應(yīng)商 lock in customers and suppliers
跨企業(yè)的信息系統(tǒng)
4、interenterprise information system
發(fā)揮信息技術(shù)投資的杠桿效應(yīng) leverage investment in information technology 以客戶(hù)為中心的企業(yè)customer-focused business
客戶(hù)關(guān)系管理 customer relationship management, CRM
業(yè)務(wù)流程重組 business process reengineering, BPR
企業(yè)資源計(jì)劃ERP
知識(shí)倉(cāng)U造型企業(yè) knowledge-creating company
第七章
電子化 e-business
企業(yè)應(yīng)用體系纟吉構(gòu)
5、 enterprise application architecture 企業(yè)資源計(jì)劃 enterprise resource planning, ERP 客戶(hù)關(guān)系管理 customer relationship management, CRW 業(yè)務(wù)伙伴關(guān)系管理 partner relationship management, PRM
供應(yīng)鏈管理 supply chain management, SCM 企業(yè)應(yīng)用集成 enterprise application integration, EAI 事務(wù)處理系統(tǒng) transaction processing system, TPS 在線(xiàn)事務(wù)處理
6、系統(tǒng) online transaction processing system
事務(wù)處理周期 transaction processing cycle
企業(yè)協(xié)作系統(tǒng) enterprises collaboration system, ESC 職能業(yè)務(wù)系統(tǒng) functional business system
營(yíng)銷(xiāo)信息系統(tǒng) marketing information system
銷(xiāo)售人員自動(dòng)化
sales force automation
計(jì)算機(jī)集成制造 computer-integrated manufacturing, CIM 計(jì)算機(jī)輔助工程 computer-aided
7、engineering, CAE 計(jì)算機(jī)輔助設(shè)計(jì) computer-aided design, CAD
計(jì)算機(jī)輔助工藝設(shè)計(jì) computer-sided process planning
物料需求計(jì)劃 material requirements planning, MRP
制造資源計(jì)劃 manufacturing resources planning
希0造執(zhí)彳亍系統(tǒng) manufacturing execution system
人力資源信息系統(tǒng) human resource information system
人力資源管理HRM 在線(xiàn) HRM 系統(tǒng) online HRM sys
8、tem
會(huì)計(jì)信息系統(tǒng) accounting information system 財(cái)務(wù)管理系統(tǒng) financial management system
第八章 業(yè)務(wù)伙伴關(guān)系管理 partnenr relationship management,
企業(yè)資源計(jì)劃 enterprise resource planning, ERP 供應(yīng)鏈管理 supply chain management, SCM
第九章
電子商務(wù) electronic commerce 企業(yè)對(duì)消費(fèi)者(B2C)電子商務(wù)
企業(yè)對(duì)企業(yè)(B2B)電子商務(wù)
消費(fèi)者對(duì)消費(fèi)者(C2C)電子商務(wù)
實(shí)時(shí)的個(gè)性化 real-time personalization, RTP 電子支付系統(tǒng) electronic payment system 電子資金轉(zhuǎn)賬 electronic funds transfer, EFT 安全電子交易 secure electronic transaction, SET 一對(duì)一營(yíng)銷(xiāo) one-to-one marketing 常見(jiàn)問(wèn)答列表 frequently asked question, FAQ
對(duì)等網(wǎng)絡(luò) P2P (Peerto Peer)
PRM