管理英語4模擬試題.doc

- 4 模擬試題一管理英語 10 分，每小題 2 分）一、交際用語（共計 1-5 題：選擇正確的語句完成下列對話，并將答案序號寫在答題紙上。 1.-We could let some of the staff work from home._ -Thatsa good idea. A. Do you have any good idea? B. What do you think of it? C. Is there anything else? 2. I think things have been a bit difficult for us the last couple of months. -_. Weve been working hard, but still getting behind. A. Youre right. B. Im afraid. C. I dontthink so. 3. I think things have been a bit difficult for us the last couple of months. -_Weve been working hard, but still getting behind. A. Youre right. B. Im afraid. C. I dontthink so. 4. Will you help me arrange a meeting with Mr. Brown, please? -_ A. No, no way. B. No, I cant. C. Sorry I cant. I have to finish my project right now. 5. Youd better not push yourself too hard. You can ask the team and listen. -_ A. You are right. B. No, we cantdo that. C. I think it will kill our time. 二、詞匯與結構（共計30 分，每小題2 分） 6-20A、 B、 C 三個選項中選出一個能填入空白處的正確選項，并題：閱讀下面的句子，從 將答案序號寫在答題紙上。 6. Even the best continually seek ways to_ their skills. A. sharp B. sharpener C. sharpen 7. It is through enthusiasm and quiet intensity _ we transform creativity and vision into the technologies. A. thatB. / C. which _ managers spend most of their time in face-to-face contact with others, 8. but they spend much of it obtaining and sharing information. A. Not onlyB. Do not only C. Not only do 9. _ clearly communicate with and actively listen toemployee is essential to improve their performance. - - A. Be able toB. Being able C. Being able to 10. I believe that I have a lot to contribute_ a team environment, and am comfortable in both leadership and player roles. A. toB. with C. for 11. Compared _English, Chinese is generally believed to be more difficult to learn. A. withB. from C. against _the important of English, we should put more effort into it and try to 12. learn it well. B. GivingA. Gave C. Given 13.He will write to me as soon as he _home. A. will have returnedB. returns C. will return 14.Linda walked at the head, _ by her colleagues. B. followingA. followed C. to follow 15.After days of investigation, the police were _reality. B. approvingA. attempting C. approaching I think the primary _ factor is there sbeen so much absence lately.16. B. causingA. contributing C. affecting 17.An agreement was reached on the _of mutual respect and mutual interest. B. baseA. basic C. basis 18.Please ask the solicitor what his _ would be take the case to court. B. feeA. fare C. salary 19.All the _ guests are seated in the front row. A. distinguishingB. extinguishing C. distinguished 20.Learning new things has always been a great _for me. B. motivateA. motivator C. motivation 40 分，每小題4 分）三、閱讀理解（共 21-25 題：閱讀短文，從三個選項中選出一個正確答案，并將序號寫在答題紙上。 C BA、 The meaning of “communication ” goes a lot deeper than people often think. Communication is about conceiving, sending, receiving, and interpreting messages as well as confirming reception of these messages. A failure at any point in this chain can result in ineffective communication. - - In effective communication can be disastrous. There is a famous story of a British Army Commander who sent themessage Send reinforcements, we re going to advance. ”back to his Command Center, through a long chain of subordinates. When the message finally reached the Command Center, it had“mutated ”to become “Send three and four-pence, were going to a The reinforcements never arrived.dance. “ You can demonstrate this same principle, albeit on a less dramatic scale, by trying to play Chinese Whispers with more than 20 people. It is highly unlikely the same message you started with will be the one you end with. failure. Each has its ownIn a business, there are three main types of communication indicative signs. The first type is known as allocative failure. This occurs when a firm is not gathering enough intelligence about its market or (most often), the information is not reaching theright points. The firm will not beallocatingresources instep with theshiftsin demand. If demand is rising but the firm is suffering from allocative communication If the inverse happens,failure, then stocks will fail and there will be understanding. there will be a surplus of stocks and overstaffing. communication toThetriggeris executive failure, wherespecificsecond type events/actions is either late, lacking or in error. The symptoms of this are a general departments,a loss of co-ordinationandin the company orlossof directionan increase in complaints from customers as things happen late or not at all. The final type is human failure. This occurs when the general culture of a business or do not fosterindividualsrelationshipsbetween particularor departmentsthe effective communication. This leads to alienated staff, an increase in staff turnover, an increase in absenteeism and general frustration among staff. Creativity, especially that which takes place across departmental boundaries, is likely to stuffer hugely as team synergy slips. 21. Confirming reception of the sent messages means_. 22. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain? A. Conceiving. B. Sending C. Receiving 23. What is Chinese whispers? A. Who whispers in Chinese. B. A game to pass message around in a whisper. C. Chinese people who don t normally talk very loudly. 24. Allocative failure does NOT happen when_. A. the right information goes to the right place B. a company gathers false information C. the correct information is not received by the right department or person 25. According to the passage, which of the following cases does NOT belong to human failure? - - Decreasing creativity across departments.A B. Inadequate communication between departments. C. Increasing customer complaints. 26-30正確的寫“ T”， 錯誤的寫“ F”， 并題：請根據(jù)短文內容判斷給出的語句是否正確， 將答案寫在答題紙上。 When Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very complex organizational structure with considerably bureaucratic rules. One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1 0r 2 in their respective areas. If this was not the case, managers had the options of fixing the problem, selling their particular business, or closing it. In the sector level and eliminatedto streamline the organization., Welch removed an effort thousands of salaried and hourly employee positions. The restructuring was followed by changing the organizational culture and the managerial ). Groups of managers styles of GE s managers. One such program was the Work-Out ( 群策群力were assembled to share their views openly in three-day sessions to the problems. Groups of managers were assembled to share their views openly in three-day session. At the beginning of the meetings, the superior presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators(會議 ) helped these discussions. On the last day, the superior was presented with proposed主持人 solutions. He or she then had three choices ： to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions. Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company s performance. Jack Welch was personally involved in developing managers at GE straining center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company. jack Welch retired at the age of 65. 26. Jack Welch insisted that each of the businesses should be at least number 3 in their 27. respective area. 28. If the business could not meet Welch s changets,requiremenitsmanager had 3 choices. 29. The reconstructing went before changing the organizational culture and the managerial styles of GE s managers. 30. The Work Out lasted a week. 20 分）四、寫作（共 Write at least 31：根據(jù)要求寫作文。 100 words about- - understandings of the workplace culture. You may need to include the 5Ws and 1H elements. - - 參考答案 一、共計 10分，每小題 2分 1. B2. A3. A4. B5. B 分2 二、共計 30分，每小題 10. A6. C7. A8.C9. C 14. A15. C11. A12. C13. B 19. C16.C17. B20. C18. B 三、共計 404 分分，每小題 21. A22. A23. B24. A25.C 30.F26. T27. F29. T28. T -