國(guó)美電器有限公司經(jīng)營(yíng)管理制度管理系統(tǒng)分冊(cè)一二三部分

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1、head of a cow was normally placedinside a mummy. The doctors have not yet decided how the woman died. They feared that the mummy would fall to pieces when they cut it open, but fortunately this has not happened. The mummy successfully survived the operation. Lesson78 The last one? 最后一枝嗎？After readin

2、g an article entitled Cigarette Smoking and Your Health I lit a cigarette to calm my nerves. I smoked with concentration and pleasure as I was sure that this would be my last cigarette. For a whole week I did not smoke at all and during this time, my wife suffered terribly. I had all the usual sympt

3、oms of someone giving up smoking: a bad temper and an enormous appetite. My friends kept on offering me cigarettes and cigars. They made no effort to hide their amusement whenever I produced a packet of sweets from my pocket. After seven days of this I went to a party. Everybody around me was smokin

4、g and I felt extremely uncomfortable. When my old friend Brian urged me to accept a cigarette, it was more than I could bear. I took one guiltily, lit it and smoked with satisfaction. My wife was delighted that things had returned to normal once more. Anyway, as Brian pointed out, it is the easiest

5、thing in the world to give up smoking. He himself has done it lots of times! Lesson79 By air 乘飛機(jī)I used to travel by air a great deal when I was a boy. My parents, used to live in South America and I used to fly there from Europe in the holidays. An airhostess would take charge of me and I never had

6、an unpleasant experience. I am used to travelling by air and only on one occasion have I ever felt frightened. After taking off, we were flying low over the city and slowly gaining height, when the plane suddenly turned round and flew back to the airport. While we were waiting to land, an air-hostes

7、s told us to keep calm and to get off the plane quietly as soon as it had touched down. Everybody on board was worried and we were curious to find out what had happened. Later we learnt that there was a very important person on board. The police had been told that a bomb had been planted on the plan

8、e. After we had landed, the plane was searched thoroughly. Fortunately, nothing was found and five hours later we were able to take off again.Lesson80 The Crystal Palace 水晶宮Perhaps the most extraordinary building of the nineteenth century was the Crystal Palace, which was built in Hyde Park for the

9、Great Exhibition of 1851. The Crystal Palace was different from all other buildings in the world, for it was made of iron and glass. It was one of the biggest buildings of all time and a lot of people from many countries came to see it. A great many goods were sent to the exhibition from various par

10、ts of the world. There was also a great deal of machinery on display. The most wonderful piece of machinery on show was Nasmyths steam hammer. Though in those days, travelling was not as easy as it is today, steam boats carried thousands of visitors across the Channel from Europe. On arriving in Eng

11、land, they were taken to the Crystal Palace by train. There were six million visitors in all, and the profits from the exhibition were used to build museums and colleges. Later, the Crystal Palace was moved to South London. It remained one of the most famous buildings in the world until it was burnt

12、 down in 1936.Lesson81 Escape 脫逃When he had killed the guard, the prisoner of war quickly dragged him into the bushes. Working rapidly in the darkness, he soon changed into the dead mans clothes. Now, dressed in a blue uniform and with a rifle over his shoulder, the prisoner marched boldly up and do

13、wn in front of the camp. He could hear shouting in the camp itself. Lights were blazing and men were running here and there: they had just discovered that a prisoner had escaped. At that moment, a large black car with four officers inside it, stopped at the camp gates. The officers got out and the p

14、risoner stood to attention and saluted as they passed. When they had gone, the driver of the car came towards him. The man obviously wanted to talk. He was rather elderly with grey hair and clear blue eyes. The prisoner felt sorry for him, but there was nothing else he could do. As the man came near

15、, the prisoner knocked him to the ground with a sharp blow. Then, jumping into the car, he drove off as quickly as he could. Lesson82 Monster or fish? 是妖還是魚(yú)？Fishermen and sailors sometimes claim to have seen monsters in the sea. Though people have often laughed at stories told by seamen, it is now k

16、nown that many of these monsters which have at times been sighted are simply strange fish. Occasionally, unusual creatures are washed to the shore, but they are rarely caught out at sea. Some time ago, however, a peculiar fish was caught near Madagascar. A small fishing-boat was carried miles out to

17、 sea by the powerful fish as it pulled on the line. Realizing that this was no ordinary fish, the fisherman made every effort not to damage it in any way. When it was eventually brought to shore, it was found to be over thirteen feet long. It had a head like a horse, big blue eyes, shining silver sk

18、in, and a bright red tail, The fish, which has since been sent to a museum where it is being examined by a scientist, is called an oarfish. Such creatures have rarely been seen alive by man as they live at a depth of six hundred feet.Lesson83 After the elections 大選之后The former Prime Minister, Mr Wen

19、tworth Lane, was defeated in the recent elections. He is now retiring from political life and has gone abroad. My friend, Crawley, has always been a fanatical opponent of Mr Lanes Radical Progressive Party. After the elections, Crawley went to the former Prime Ministers house. When he asked if Mr La

20、ne lived there, the policeman on duty told him that since his defeat, the ex-Prime Minister had gone abroad. On the following day, Crawley went to the house again. The same policeman was just walking slowly past the entrance, when Crawley asked the same question. Though a little suspicious this time

21、, the policeman gave him the same answer. The day after, Crawley went to the house once more and asked exactly the same question. This time, the policeman lost his temper. I told you yesterday and the day before yesterday, he shouted, Mr Lane was defeated in the elections. He has retired from politi

22、cal life and gone to live abroad ! I know, answered Crawley, but I love to hear you say it ! Lesson84 On strike 罷工Busmen have decided to go on strike next week. The strike is due to begin on Tuesday. No one knows how long it will last. The busmen have stated that the strike will continue until gene

23、ral agreement is reached about pay and working conditions. Most people believe that the strike will last for at least a week. Many owners of private cars are going to offer free rides to people on their way to work. This will relieve pressure on the trains to some extent. Meanwhile, a number of univ

24、ersity students have volunteered to drive buses while the strike lasts. All the young men are expert drivers, but before they drive any of the buses, they will have to pass a special test. The students are going to take the test in two days time. Even so, people are going to find it difficult to get

25、 to work. But so far, the public has expressed its gratitude to the students in letters to the Press. Only one or two people have objected that the students will drive too fast!Lesson85 Never too old to learn 活到老學(xué)到老I have just received a letter from my old school informing me that my former head- ma

26、ster, Mr Regmald Page, will be retiring next week. Pupils of the school, old and new, will be sending him a present to mark the occasion. All those who have contributed towards the gift will sign their names in a large album which will be sent to the headmasters home. We shall all remember Mr Page f

27、or his 國(guó)美電器經(jīng)營(yíng)管理手冊(cè) （V2.0—20051117） 管理系統(tǒng)分冊(cè) 第一部分 管理中心組織架構(gòu)圖 第二部分 管理中心職責(zé) 1. 管理中心職責(zé) 1.1作為集團(tuán)經(jīng)營(yíng)運(yùn)作的協(xié)調(diào)管理中心和樞紐，為保障集團(tuán)戰(zhàn)略決策、經(jīng)營(yíng)決策的準(zhǔn)確、及時(shí)執(zhí)行，發(fā)揮組織、協(xié)調(diào)、管理的功能。 1.2負(fù)責(zé)集團(tuán)愿景、使命、戰(zhàn)略向全集團(tuán)宣貫的責(zé)任，保證集團(tuán)戰(zhàn)略思想、經(jīng)營(yíng)理念落到實(shí)處，落實(shí)到全體員工。 1.3負(fù)責(zé)集團(tuán)戰(zhàn)略規(guī)劃的分解、實(shí)施、督進(jìn)，即將總裁及決策委員會(huì)發(fā)布的集團(tuán)發(fā)展戰(zhàn)略轉(zhuǎn)

28、化為集團(tuán)發(fā)展規(guī)劃綱要及具體實(shí)施方案。 1.4負(fù)責(zé)集團(tuán)計(jì)劃體系的管理；即負(fù)責(zé)集團(tuán)下屬各公司年度經(jīng)營(yíng)管理計(jì)劃、總部各中心、大區(qū)、分部的年度經(jīng)營(yíng)管理計(jì)劃，月度經(jīng)營(yíng)管理計(jì)劃的組織、指導(dǎo)、協(xié)調(diào)、修訂、執(zhí)行、推進(jìn)、跟蹤、檢查、督導(dǎo)。 1.5負(fù)責(zé)總裁和決策委員會(huì)下達(dá)的專(zhuān)項(xiàng)任務(wù)、公司級(jí)會(huì)議產(chǎn)生的專(zhuān)項(xiàng)任務(wù)、總部各中心下發(fā)的專(zhuān)項(xiàng)任務(wù)的的編制、發(fā)布、跟蹤推進(jìn)、考評(píng)。 1.6負(fù)責(zé)集團(tuán)會(huì)議體系的組織、管理、協(xié)調(diào)，保障公司會(huì)議體系的順利運(yùn)作，督導(dǎo)會(huì)議決議貫徹執(zhí)行。 1.7負(fù)責(zé)集團(tuán)公文流轉(zhuǎn)的管理，確保公司公文安全、迅速、有序的傳達(dá)到集團(tuán)全部分支機(jī)構(gòu)，對(duì)集團(tuán)公文有效管理和利用；是集團(tuán)所有正式制度、通知、會(huì)議紀(jì)要等各種

29、正式文件的唯一管理和發(fā)布單位。 1.8負(fù)責(zé)集團(tuán)下屬各公司、總部各中心的日常經(jīng)營(yíng)管理工作的協(xié)調(diào)、支持、資源保證。 1.9負(fù)責(zé)處理公司級(jí)重大突發(fā)事件，并視情況組織、協(xié)調(diào)各相關(guān)單位予以解決，有重大影響預(yù)期的及時(shí)報(bào)決策委員會(huì)。 1.10及時(shí)掌控集團(tuán)全國(guó)業(yè)務(wù)運(yùn)作狀態(tài)和工作狀態(tài)，及時(shí)向總裁、決策委員會(huì)反饋相關(guān)問(wèn)題，起到公司管理的樞紐和橋梁的作用。 1.11負(fù)責(zé)各級(jí)單位對(duì)公司規(guī)章制度執(zhí)行情況的檢查和管理。 1.12負(fù)責(zé)對(duì)總裁和總裁秘書(shū)室工作提供支持。 1.13負(fù)責(zé)指導(dǎo)、組織、支持、管理下屬各大區(qū)、各分部管理中心系統(tǒng)的工作和培訓(xùn)。 2. 事務(wù)管理部職責(zé) 2.1負(fù)責(zé)集團(tuán)會(huì)議體系的組織、管理、

30、協(xié)調(diào)，保障公司會(huì)議體系的順利運(yùn)作，督導(dǎo)會(huì)議決議貫徹執(zhí)行。 2.2負(fù)責(zé)集團(tuán)公文流轉(zhuǎn)的管理，確保公司公文安全、迅速、有序的傳達(dá)到集團(tuán)全部分支機(jī)構(gòu)，對(duì)集團(tuán)公文有效管理和利用；是集團(tuán)所有正式制度、通知、會(huì)議紀(jì)要等各種正式文件的唯一管理和發(fā)布單位。 2.3負(fù)責(zé)集團(tuán)下屬各公司、總部各中心的日常經(jīng)營(yíng)管理工作的協(xié)調(diào)、支持、資源保證。 2.4負(fù)責(zé)對(duì)總裁和總裁秘書(shū)室工作提供支持。 2.5組織制訂、修訂、完善公文、檔案、印信及其他相關(guān)辦公管理制度、工作流程，組織相關(guān)人員實(shí)施培訓(xùn)；并對(duì)各級(jí)單位的公文、檔案、印信等工作進(jìn)行全面規(guī)范、管理與監(jiān)督。 2.6負(fù)責(zé)指導(dǎo)、組織、支持、管理下屬各大區(qū)、各分部管理中心系統(tǒng)的

31、工作和培訓(xùn)。 3.計(jì)劃實(shí)施推進(jìn)部 3.1負(fù)責(zé)集團(tuán)愿景、使命、戰(zhàn)略向全集團(tuán)宣貫的責(zé)任，保證集團(tuán)戰(zhàn)略思想、經(jīng)營(yíng)理念落到實(shí)處，落實(shí)到全體員工。 3.2負(fù)責(zé)集團(tuán)戰(zhàn)略規(guī)劃的分解、實(shí)施、督進(jìn)，即將總裁及決策委員會(huì)發(fā)布的集團(tuán)發(fā)展戰(zhàn)略轉(zhuǎn)化為集團(tuán)發(fā)展規(guī)劃綱要及具體實(shí)施方案。 3.3負(fù)責(zé)集團(tuán)計(jì)劃體系的管理；即負(fù)責(zé)集團(tuán)下屬各公司年度經(jīng)營(yíng)管理計(jì)劃、總部各中心、大區(qū)、分部的年度經(jīng)營(yíng)管理計(jì)劃，月度經(jīng)營(yíng)管理計(jì)劃的組織、指導(dǎo)、協(xié)調(diào)、修訂、執(zhí)行、推進(jìn)、跟蹤、檢查、督導(dǎo)。 3.4負(fù)責(zé)總裁和決策委員會(huì)下達(dá)的專(zhuān)項(xiàng)任務(wù)、公司級(jí)會(huì)議產(chǎn)生的專(zhuān)項(xiàng)任務(wù)、總部各中心下發(fā)的專(zhuān)項(xiàng)任務(wù)的的編制、發(fā)布、跟蹤推進(jìn)、考評(píng)。 3.5負(fù)責(zé)處理公

32、司級(jí)重大突發(fā)事件，并視情況組織、協(xié)調(diào)各相關(guān)單位予以解決，有重大影響預(yù)期的及時(shí)報(bào)決策委員會(huì)。 3.6及時(shí)掌控集團(tuán)全國(guó)業(yè)務(wù)運(yùn)作狀態(tài)和工作狀態(tài)，及時(shí)向總裁、決策委員會(huì)反饋相關(guān)問(wèn)題，起到公司管理的樞紐和橋梁的作用。 3.7負(fù)責(zé)各級(jí)單位對(duì)公司規(guī)章制度執(zhí)行情況的檢查和管理。 3.8負(fù)責(zé)指導(dǎo)、組織、支持、管理下屬各大區(qū)、各分部管理中心系統(tǒng)的工作和培訓(xùn)。 4.大區(qū)管理中心部門(mén)職責(zé) 4.1大區(qū)貫徹執(zhí)行集團(tuán)戰(zhàn)略、規(guī)劃、競(jìng)爭(zhēng)策略的執(zhí)行的中心和樞紐，保障集團(tuán)戰(zhàn)略決策、經(jīng)營(yíng)決策的準(zhǔn)確及時(shí)執(zhí)行。 4.2負(fù)責(zé)集團(tuán)愿景、使命、戰(zhàn)略在大區(qū)內(nèi)和下屬各分部宣貫的責(zé)任，保證集團(tuán)戰(zhàn)略思想、經(jīng)營(yíng)理念落到實(shí)處，落實(shí)到全體員工。

33、 4.3負(fù)責(zé)本區(qū)域戰(zhàn)略規(guī)劃的分解、編制、實(shí)施、督進(jìn)。 4.4負(fù)責(zé)組織、協(xié)調(diào)、執(zhí)行大區(qū)執(zhí)行委員會(huì)決議。 4.5負(fù)責(zé)本區(qū)域計(jì)劃管理、制定、執(zhí)行、反饋、檢查。 4.6負(fù)責(zé)本區(qū)域會(huì)議體系的組織、管理，保障本區(qū)域會(huì)議體系的順利運(yùn)作，督導(dǎo)會(huì)議決議貫徹執(zhí)行。 4.7負(fù)責(zé)集團(tuán)文件系統(tǒng)在本區(qū)域的管理，確保公司文件安全、迅速、有序的傳達(dá)到本區(qū)域全部分支機(jī)構(gòu)。負(fù)責(zé)管理本區(qū)域的各類(lèi)公司文件，確保安全和有效利用。 4.8負(fù)責(zé)處理本區(qū)域內(nèi)重大突發(fā)事件，并視情況組織、協(xié)調(diào)各相關(guān)單位予以解決，有重大影響預(yù)期的事件應(yīng)及時(shí)與總部管理中心溝通。 4.9及時(shí)掌控本區(qū)域業(yè)務(wù)運(yùn)作狀態(tài)和工作狀態(tài)，并及時(shí)向大區(qū)總經(jīng)理、大區(qū)執(zhí)行

34、委員會(huì)、總部管理中心反饋相關(guān)問(wèn)題，起到大區(qū)管理的樞紐和橋梁的作用。 4.10負(fù)責(zé)大區(qū)各單位對(duì)公司規(guī)章制度執(zhí)行情況的檢查和管理。 4.12負(fù)責(zé)配合總部管理中心進(jìn)行對(duì)大區(qū)管理團(tuán)隊(duì)的管理運(yùn)作能力的評(píng)價(jià)。 4.13負(fù)責(zé)向本區(qū)域各單位提供管理工作的咨詢(xún)、服務(wù)、支持。 5.分部管理中心部門(mén)職責(zé) 5.1分部貫徹執(zhí)行公司戰(zhàn)略、競(jìng)爭(zhēng)策略的執(zhí)行協(xié)調(diào)中心和樞紐，保障集團(tuán)戰(zhàn)略決策、經(jīng)營(yíng)決策的準(zhǔn)確及時(shí)執(zhí)行。 5.2負(fù)責(zé)集團(tuán)愿景、使命、戰(zhàn)略在本分部和下屬各門(mén)店宣貫的責(zé)任，保證集團(tuán)戰(zhàn)略思想、經(jīng)營(yíng)理念落到實(shí)處，落實(shí)到全體員工。 5.3負(fù)責(zé)分部戰(zhàn)略規(guī)劃的分解、編制、實(shí)施、督進(jìn)。 5.4負(fù)責(zé)組織、協(xié)調(diào)、執(zhí)行分部執(zhí)

35、行委員會(huì)決議。 5.5負(fù)責(zé)分部計(jì)劃管理、制定、執(zhí)行、反饋、檢查。 5.6負(fù)責(zé)分部會(huì)議體系的組織、管理，保障分部會(huì)議體系的順利運(yùn)作，督導(dǎo)會(huì)議決議貫徹執(zhí)行。 5.7負(fù)責(zé)公司文件系統(tǒng)在分部的管理，確保公司文件安全、迅速、有序的傳達(dá)到分部全部分支機(jī)構(gòu)。負(fù)責(zé)管理分部的各類(lèi)公司文件，確保安全和有效利用。 5.8負(fù)責(zé)處理分部重大突發(fā)事件，迅速反應(yīng)，并視情況組織、協(xié)調(diào)各相關(guān)單位予以解決，有重大影響預(yù)期的及時(shí)大區(qū)、總部管理中心。 5.9及時(shí)掌控分部業(yè)務(wù)運(yùn)作狀態(tài)和工作狀態(tài)，并及時(shí)向分部總經(jīng)理、分部執(zhí)行委員會(huì)、大區(qū)、總部管理中心反饋相關(guān)問(wèn)題，起到分部管理的樞紐和橋梁的作用。 5.10負(fù)責(zé)分部各單位對(duì)公司

36、規(guī)章制度執(zhí)行情況的檢查和管理。 5.11負(fù)責(zé)配合總部、大區(qū)管理中心進(jìn)行對(duì)分部、門(mén)店管理團(tuán)隊(duì)和團(tuán)隊(duì)管理運(yùn)作能力的評(píng)估。 5.12負(fù)責(zé)向分部、門(mén)店各單位提供管理工作的咨詢(xún)、服務(wù)、支持。 第三部分 管理中心各崗位職責(zé) 1. 總部管理中心崗位職責(zé) 1.1總部管理中心總監(jiān)職責(zé) 1.2總部管理中心副總監(jiān)職責(zé) 1.3總部管理中心總監(jiān)助理職責(zé) 1.4總部管理中心秘書(shū)職責(zé) 2.事務(wù)管理部崗位職責(zé) 2.1事務(wù)管理部經(jīng)理職責(zé) 2.2公文主管職責(zé) 2.3公文干事職責(zé) 2.4檔案主管職責(zé) 2

37、.5會(huì)議管理主管職責(zé) 2.6總裁公文流轉(zhuǎn)秘書(shū) 3.計(jì)劃實(shí)施推進(jìn)部崗位職責(zé) 3.1計(jì)劃實(shí)施推進(jìn)部經(jīng)理職責(zé) 3.2計(jì)劃推進(jìn)主管職責(zé) 3.3計(jì)劃推進(jìn)專(zhuān)員職責(zé) 3.4專(zhuān)項(xiàng)任務(wù)主管職責(zé) 3.5專(zhuān)項(xiàng)任務(wù)專(zhuān)員職責(zé) 4.大區(qū)管理中心崗位職責(zé) 4.1大區(qū)管理總監(jiān)職責(zé) 4.2會(huì)議計(jì)劃專(zhuān)項(xiàng)推進(jìn)主管職責(zé) 4.3會(huì)議計(jì)劃專(zhuān)項(xiàng)推進(jìn)專(zhuān)員職責(zé) 4.4公文流轉(zhuǎn)檔案印信專(zhuān)員 5.分部管理中心崗位職責(zé) 5.1分部管理總監(jiān)職責(zé) 5.2會(huì)議計(jì)劃專(zhuān)項(xiàng)推進(jìn)主管職責(zé) 5.3會(huì)議計(jì)劃專(zhuān)項(xiàng)推進(jìn)專(zhuān)員職責(zé) 5.4公文流轉(zhuǎn)檔案印信專(zhuān)員 1. 總部管理中心崗位職責(zé) 1.1總部管理中心總監(jiān)職責(zé) 報(bào)告上

38、級(jí)：總裁 督導(dǎo)下級(jí)：管理中心副總監(jiān)、總監(jiān)助理、部門(mén)經(jīng)理 崗位職責(zé)： A.協(xié)助總裁安排日常經(jīng)營(yíng)管理工作，督導(dǎo)總裁的事務(wù)、外聯(lián)協(xié)調(diào)、公文信息等各項(xiàng)工作高效、有序運(yùn)行； B.負(fù)責(zé)推進(jìn)和督導(dǎo)公司戰(zhàn)略決策、發(fā)展規(guī)劃的實(shí)施，指導(dǎo)下屬對(duì)決策、命令的落實(shí)情況進(jìn)行跟蹤管理；并協(xié)同人力資源中心對(duì)各級(jí)單位的戰(zhàn)略決策、發(fā)展規(guī)劃、計(jì)劃任務(wù)的完成情況予以評(píng)估。 C.負(fù)責(zé)對(duì)各中心、大區(qū)、分部提供管理工作的咨詢(xún)、服務(wù)與支持；及時(shí)掌控集團(tuán)整體業(yè)務(wù)運(yùn)作狀態(tài)，及時(shí)向總經(jīng)理、決策層反饋相關(guān)問(wèn)題。 D.負(fù)責(zé)協(xié)調(diào)、組織各中心、大區(qū)、分部按照總裁、決策委員會(huì)的各項(xiàng)決議，協(xié)同運(yùn)作。 E負(fù)責(zé)指導(dǎo)大區(qū)、各分部行政部有效開(kāi)展與當(dāng)

39、地政府、機(jī)關(guān)等部門(mén)的外部聯(lián)絡(luò)及溝通協(xié)調(diào)，創(chuàng)造良好的外部經(jīng)營(yíng)環(huán)境，做好社會(huì)資源的整合； F.負(fù)責(zé)公司公文、印信、檔案、會(huì)議、計(jì)劃、專(zhuān)項(xiàng)任務(wù)工作的全面管理，負(fù)責(zé)下屬各單位各級(jí)秘書(shū)的業(yè)務(wù)指導(dǎo)與監(jiān)管工作； G.全面組織實(shí)施管理中心的各項(xiàng)職能任務(wù)，確保全國(guó)管理系統(tǒng)管理到位、督導(dǎo)嚴(yán)格、保障有力； H.負(fù)責(zé)對(duì)本部門(mén)員工、各地分部總經(jīng)理辦公室及全體員工的工作績(jī)效進(jìn)行綜合考評(píng)，并提出人事任免決定； 1.2總部管理中心副總監(jiān)職責(zé) 報(bào)告上級(jí)：總監(jiān) 督導(dǎo)下級(jí)：管理中心總監(jiān)助理、辦公室經(jīng)理 崗位職責(zé)： A.協(xié)助總部管理中心總監(jiān)對(duì)公司重大決策及中、長(zhǎng)期發(fā)展規(guī)劃進(jìn)行分解、細(xì)化。 B.協(xié)助總部管理中心總監(jiān)對(duì)

40、總部各中心、大區(qū)、分部年度、月度計(jì)劃任務(wù)的完成情況進(jìn)行評(píng)價(jià)。 C. 負(fù)責(zé)集團(tuán)下屬各公司、總部各中心的日常經(jīng)營(yíng)管理工作的協(xié)調(diào)、支持、資源保證 D. 負(fù)責(zé)向各中心、大區(qū)、分部提供管理工作的咨詢(xún)、服務(wù)、支持。 1.3總部管理中心總監(jiān)助理職責(zé) 報(bào)告上級(jí)：總監(jiān)、副總監(jiān) 崗位職責(zé)： A.協(xié)助總監(jiān)、副總監(jiān)安排日常管理工作，制定本單位的工作計(jì)劃并監(jiān)督實(shí)施； B.協(xié)助總監(jiān)、副總監(jiān)推進(jìn)和督導(dǎo)公司戰(zhàn)略決策、發(fā)展規(guī)劃的實(shí)施與完成情況的評(píng)估； C.負(fù)責(zé)對(duì)各中心、大區(qū)、分部提供管理工作的咨詢(xún)、服務(wù)與支持；及時(shí)掌控集團(tuán)整體業(yè)務(wù)運(yùn)作狀態(tài)，及時(shí)向總監(jiān)、副總監(jiān)反饋相關(guān)問(wèn)題。 D.負(fù)責(zé)協(xié)調(diào)、組織各中心、大區(qū)

41、、分部按照總裁、決策委員會(huì)的各項(xiàng)決議，協(xié)同運(yùn)作。 E. 協(xié)助管理中心總監(jiān)、副總監(jiān)進(jìn)行業(yè)務(wù)調(diào)研，提出可行性方案。 1.4總部管理中心秘書(shū)職責(zé) 報(bào)告上級(jí)：中心總監(jiān)、中心副總監(jiān) 督導(dǎo)下級(jí)：無(wú) 崗位職責(zé)： A.協(xié)助管理中心總監(jiān)進(jìn)行日常的接待安排； B.跟蹤并匯報(bào)各項(xiàng)專(zhuān)項(xiàng)任務(wù)、非專(zhuān)項(xiàng)任務(wù)的完成及跟蹤執(zhí)行情況； C.對(duì)公司相關(guān)公文的流轉(zhuǎn)傳閱； D.對(duì)管理中心文件的下發(fā)及執(zhí)行情況進(jìn)行跟蹤； E.記錄總部管理中心召開(kāi)的各項(xiàng)會(huì)議，并及時(shí)將會(huì)議紀(jì)要下發(fā)； 2.事務(wù)管理部崗位職責(zé) 2.1事務(wù)管理部經(jīng)理職責(zé) 報(bào)告上級(jí)：總監(jiān)、副總監(jiān) 督導(dǎo)下級(jí)：辦公室全體人員 崗位職責(zé)： A.制定辦公室

42、的月度工作計(jì)劃與總結(jié)并監(jiān)督執(zhí)行； B.協(xié)助總監(jiān)、副總監(jiān)推進(jìn)和督導(dǎo)公司戰(zhàn)略決策、發(fā)展規(guī)劃的實(shí)施與完成情況的評(píng)估； C.負(fù)責(zé)對(duì)各中心、大區(qū)、分部提供管理工作的咨詢(xún)、服務(wù)與支持； D.負(fù)責(zé)協(xié)調(diào)、組織各中心、大區(qū)、分部按照總裁、決策委員會(huì)的各項(xiàng)決議，協(xié)同運(yùn)作。 E.結(jié)合行政辦公系統(tǒng)的實(shí)際工作狀況，組織制訂、修訂、完善相關(guān)辦公管理制度、工作流程，組織相關(guān)人員實(shí)施培訓(xùn)；并對(duì)各級(jí)單位的工作進(jìn)行管理與監(jiān)督 F.全面理順各分部的外聯(lián)及社會(huì)關(guān)系，為總監(jiān)、副總監(jiān)審批相關(guān)文件提供意見(jiàn)； G.負(fù)責(zé)對(duì)本部門(mén)員工、各地分部行政辦公系統(tǒng)員工的工作績(jī)效進(jìn)行綜合考評(píng)，并提出人事任免意見(jiàn)； H.協(xié)助總監(jiān)加強(qiáng)公司

43、級(jí)會(huì)議的組織、協(xié)調(diào)與管理。 2.2公文主管職責(zé) 報(bào)告上級(jí)：辦公室經(jīng)理 督導(dǎo)下級(jí)：本部門(mén)干事、各大區(qū)、各分部行政經(jīng)理、秘書(shū)、行政主管等相關(guān)人員 崗位職責(zé)： A.負(fù)責(zé)公文部日常行政管理工作； B.負(fù)責(zé)制定并完善公司公文管理相關(guān)制度與流程、保障公司公文流轉(zhuǎn)的及時(shí)性、準(zhǔn)確性及保密性，從而確保公司的政令暢通，提高企業(yè)整體行政辦公效率；并對(duì)公司的公文管理工作進(jìn)行全面指導(dǎo)與管理； C.負(fù)責(zé)制定并完善公司印信管理相關(guān)制度與流程，對(duì)集團(tuán)各自公司的印信進(jìn)行全面管理，并對(duì)各大區(qū)、各分部、各二級(jí)市場(chǎng)的印信管理工作進(jìn)行全面指導(dǎo)與監(jiān)督，確保公司印信的安全； D.對(duì)鵬投各中心、各部門(mén)、各子公司上報(bào)的擬發(fā)文文

44、件進(jìn)行審核、用印； E.對(duì)各級(jí)公司公文流轉(zhuǎn)人員進(jìn)行工作指導(dǎo)； F.對(duì)各級(jí)公司提供必要的文件查詢(xún)； G.負(fù)責(zé)對(duì)每日銷(xiāo)量接收人員名單進(jìn)行更新。 2.3公文干事職責(zé) 報(bào)告上級(jí)：總部辦公室公文部主管 督導(dǎo)下級(jí)：各大區(qū)、各分部秘書(shū)、行政主管等相關(guān)人員 崗位職責(zé)： A.對(duì)各中心、各部門(mén)、各子公司上報(bào)的擬發(fā)文文件進(jìn)行審核、用??；并對(duì)文件電子版存檔,定期與檔案組進(jìn)行交接； B.對(duì)分部上報(bào)文件簽收目錄進(jìn)行整理、核對(duì)、補(bǔ)發(fā)、存檔； C.對(duì)分部每日上報(bào)的分部發(fā)文進(jìn)行審核，轉(zhuǎn)發(fā)總部相關(guān)部門(mén)，并對(duì)電子版存檔； D.協(xié)助用印、公文查詢(xún)等工作； E.協(xié)助辦公室其他日常工作。 F.部門(mén)內(nèi)部考勤：正確

45、記錄部門(mén)內(nèi)人員的考勤情況，并按照公司人資中心的要求制作考勤表，按月及時(shí)上報(bào)。 G.辦公用品申請(qǐng)領(lǐng)用：每月按時(shí)申請(qǐng)部門(mén)內(nèi)人員所需辦公用品，并負(fù)責(zé)領(lǐng)取、分派。 2.4檔案主管職責(zé) 報(bào)告上級(jí)：辦公室經(jīng)理 督導(dǎo)下級(jí)：本部門(mén)干事及各地分部檔案管理員 崗位職責(zé)： A.認(rèn)真學(xué)習(xí)《檔案法》及有關(guān)檔案工作的法律、法規(guī)、業(yè)務(wù)知識(shí)，不斷加強(qiáng)檔案意識(shí)，提高檔案管理； B.負(fù)責(zé)檔案室檔案工作計(jì)劃與總結(jié)，各項(xiàng)管理制度、工作規(guī)范的編制、修改，并在批準(zhǔn)后組織實(shí)施和督促落實(shí)； C.集中統(tǒng)一管理企業(yè)形成的各種門(mén)類(lèi)、各種載體的全部檔案，并統(tǒng)籌規(guī)劃整個(gè)檔案工作的開(kāi)展和建設(shè)； D.負(fù)責(zé)整理、分類(lèi)、鑒定、保管、統(tǒng)計(jì)各類(lèi)

46、檔案，并完成授權(quán)領(lǐng)導(dǎo)對(duì)檔案的查詢(xún)、借閱工作； E.負(fù)責(zé)對(duì)各級(jí)子公司、各中心（部門(mén)）、全國(guó)各分部的檔案工作進(jìn)行監(jiān)督、指導(dǎo)，并定期檢查其文件立卷歸檔工作，以保證文件的歸檔質(zhì)量； F.負(fù)責(zé)組織各級(jí)子公司、各中心（部門(mén)）、全國(guó)各分部的檔案員業(yè)務(wù)學(xué)習(xí)和培訓(xùn)； G.按照統(tǒng)一要求的規(guī)范格式編寫(xiě)卷內(nèi)目錄、案卷目錄、案卷封面等檔案輔助文件，做好全引目錄等檔案檢索工具，積極開(kāi)展檔案利用工作； F.熟悉公司歷史發(fā)展和檔案情況，負(fù)責(zé)公司大事記及其他檔案編纂工作。 2.5會(huì)議管理主管職責(zé) 報(bào)告上級(jí)：辦公室經(jīng)理 崗位職責(zé)： A.負(fù)責(zé)制訂和完善公司會(huì)議管理體系制度與流程。 B.負(fù)責(zé)公司級(jí)會(huì)議的議題收集及會(huì)

47、議通知下發(fā)等準(zhǔn)備工作。 C.負(fù)責(zé)協(xié)調(diào)總裁與房地產(chǎn)集團(tuán)、國(guó)美數(shù)碼、沃德商貿(mào)公司等各項(xiàng)例會(huì)/專(zhuān)題會(huì)的會(huì)議召開(kāi)。 D.負(fù)責(zé)公司級(jí)會(huì)議的議題收集、會(huì)場(chǎng)預(yù)定及會(huì)議通知下發(fā)等準(zhǔn)備工作。 E.跟蹤公司級(jí)會(huì)議，做好會(huì)議紀(jì)要。 2.6總裁公文流轉(zhuǎn)秘書(shū) 報(bào)告上級(jí)：辦公室經(jīng)理 崗位職責(zé)： A.負(fù)責(zé)呈報(bào)總裁文件的接收、預(yù)審、呈報(bào)、分轉(zhuǎn)及存檔工作（含電子郵件及傳真）； B.負(fù)責(zé)與香港公司的日常工作聯(lián)絡(luò)及承辦、匯報(bào)； C.負(fù)責(zé)秘書(shū)值班工作 D.完成上級(jí)交辦的其它工作。 3.計(jì)劃實(shí)施推進(jìn)部崗位職責(zé) 3.1計(jì)劃實(shí)施推進(jìn)部經(jīng)理職責(zé) 報(bào)告上級(jí)：辦公室經(jīng)理 督導(dǎo)下級(jí)： 崗位職責(zé)： A.負(fù)責(zé)集團(tuán)愿

48、景、使命、戰(zhàn)略推進(jìn)規(guī)劃，保證集團(tuán)戰(zhàn)略思想、經(jīng)營(yíng)理念落到實(shí)處。 B.負(fù)責(zé)集團(tuán)下屬各公司年度經(jīng)營(yíng)管理計(jì)劃、總部各中心、大區(qū)、分部的年度經(jīng)營(yíng)管理計(jì)劃，月度經(jīng)營(yíng)管理計(jì)劃的組織、檢查、督導(dǎo)。 C.負(fù)責(zé)總裁和決策委員會(huì)下達(dá)的專(zhuān)項(xiàng)任務(wù)、公司級(jí)會(huì)議產(chǎn)生的專(zhuān)項(xiàng)任務(wù)、總部各中心下發(fā)的專(zhuān)項(xiàng)任務(wù)的跟蹤推進(jìn)、考評(píng)。 D.負(fù)責(zé)組織、支持下屬各大區(qū)、各分部管理中心系統(tǒng)的工作和培訓(xùn)。 3.2計(jì)劃推進(jìn)主管職責(zé) 報(bào)告上級(jí)： 督導(dǎo)下級(jí)： 崗位職責(zé)： A.負(fù)責(zé)總裁和決策委員會(huì)下達(dá)的專(zhuān)項(xiàng)任務(wù)、公司級(jí)會(huì)議產(chǎn)生的專(zhuān)項(xiàng)任務(wù)、總部各中心下發(fā)的專(zhuān)項(xiàng)任務(wù)的跟蹤推進(jìn)。 B.總部各中心、大區(qū)、分部年度、月度計(jì)劃任務(wù)及總結(jié)的評(píng)價(jià)、匯

49、總。 C.對(duì)重點(diǎn)專(zhuān)項(xiàng)和月重點(diǎn)工作的落實(shí)結(jié)果的調(diào)研及分析。 3.3計(jì)劃推進(jìn)專(zhuān)員職責(zé) 報(bào)告上級(jí)：辦公室經(jīng)理 督導(dǎo)下級(jí)：各分部計(jì)劃專(zhuān)管員 崗位職責(zé)： 8.1.1根據(jù)公司的調(diào)整結(jié)合公司實(shí)際情況和不同時(shí)期的需求，對(duì)月度工作計(jì)劃相關(guān)制度進(jìn)行修訂； 8.1.2負(fù)責(zé)對(duì)各單位月度工作計(jì)劃的完成情況進(jìn)行評(píng)價(jià)、匯總，作為對(duì)各級(jí)人員的考核依據(jù)； 8.1.3協(xié)調(diào)解決月度工作計(jì)劃管理工作中存在的問(wèn)題，并指導(dǎo)各單位計(jì)劃管理人員對(duì)公司文件精神的理解及階段性總結(jié)，并提出考評(píng)意見(jiàn)； 8.1.4負(fù)責(zé)公司橫向、縱向部門(mén)之間的協(xié)調(diào)及溝通以及部門(mén)內(nèi)日常管理工作； 8.1.5協(xié)助領(lǐng)導(dǎo)完成戰(zhàn)略計(jì)劃方案的實(shí)施與推廣。 8

50、.1.6負(fù)責(zé)在公司規(guī)定時(shí)間內(nèi)收集各單位的月度工作計(jì)劃（其中：國(guó)美各中心、國(guó)美各分部、地產(chǎn)公司所屬部門(mén)），整理后上報(bào)至相關(guān)領(lǐng)導(dǎo)審批； 8.1.7負(fù)責(zé)在月度計(jì)劃審批后根據(jù)需要對(duì)各級(jí)單位上報(bào)的工作計(jì)劃/總結(jié)進(jìn)行抽檢，并編制抽檢報(bào)告； 8.1.8定期完成各單位計(jì)劃/總結(jié)上報(bào)情況通報(bào)（每季一次）； 3.4專(zhuān)項(xiàng)任務(wù)主管職責(zé) 報(bào)告上級(jí)：辦公室經(jīng)理 督導(dǎo)下級(jí)：本部門(mén)專(zhuān)員、各分部專(zhuān)項(xiàng)任務(wù)工作管理人員 崗位職責(zé)： 9.1.1負(fù)責(zé)總裁、決策委員會(huì)（跟蹤公司級(jí)會(huì)議并根據(jù)會(huì)議決議及內(nèi)容形成專(zhuān)項(xiàng)任務(wù)）下達(dá)的所有任務(wù)的編制、跟蹤及定期匯報(bào)工作； 9.1.2負(fù)責(zé)各中心總經(jīng)理下達(dá)的專(zhuān)項(xiàng)任務(wù)的跟蹤及編制匯總表工作

51、； 9.1.3根據(jù)公司的調(diào)整，隨時(shí)修訂專(zhuān)項(xiàng)任務(wù)管理辦法； 9.1.4負(fù)責(zé)對(duì)各單位專(zhuān)項(xiàng)任務(wù)完成情況進(jìn)行統(tǒng)計(jì)，作為對(duì)各級(jí)管理人員的考核依據(jù)； 9.1.5負(fù)責(zé)總裁、常務(wù)副總裁下達(dá)專(zhuān)項(xiàng)任務(wù)單的編制及督辦任務(wù)，并定期編制“任務(wù)完成情況 匯總表”，上報(bào)領(lǐng)導(dǎo)審批； 9.1.6負(fù)責(zé)本部門(mén)文件的流轉(zhuǎn)及資料管理； 9.1.7負(fù)責(zé)指導(dǎo)和監(jiān)督大區(qū)、分部專(zhuān)項(xiàng)任務(wù)管理工作； 9.1.8根據(jù)公司級(jí)會(huì)議決議及要求形成專(zhuān)項(xiàng)任務(wù)單，下發(fā)并監(jiān)督執(zhí)行。 3.5專(zhuān)項(xiàng)任務(wù)專(zhuān)員職責(zé) n 協(xié)助專(zhuān)項(xiàng)任務(wù)主管對(duì)總裁和決策委員會(huì)下達(dá)的專(zhuān)項(xiàng)任務(wù)、公司級(jí)會(huì)議產(chǎn)生的專(zhuān)項(xiàng)任務(wù)、總部各中心下發(fā)的專(zhuān)項(xiàng)任務(wù)的編制、下發(fā)。 n 負(fù)責(zé)總裁和決策委

52、員會(huì)下達(dá)的專(zhuān)項(xiàng)任務(wù)、公司級(jí)會(huì)議產(chǎn)生專(zhuān)項(xiàng)任務(wù)的匯總、統(tǒng)計(jì)。 負(fù)責(zé)總部各中心下發(fā)的專(zhuān)項(xiàng)任務(wù)的匯總、統(tǒng)計(jì)。 4.大區(qū)管理中心崗位職責(zé) 4.1大區(qū)管理總監(jiān)職責(zé) 4.2會(huì)議計(jì)劃專(zhuān)項(xiàng)推進(jìn)主管職責(zé) 4.3會(huì)議計(jì)劃專(zhuān)項(xiàng)推進(jìn)專(zhuān)員職責(zé) 4.4公文流轉(zhuǎn)檔案印信專(zhuān)員 大區(qū)公文流轉(zhuǎn)、檔案管理文員 n 負(fù)責(zé)總部下發(fā)公文的分發(fā)、流轉(zhuǎn)、管理。 n 負(fù)責(zé)大區(qū)公文質(zhì)量的審核及公文的發(fā)號(hào)、下發(fā)。 n 負(fù)責(zé)對(duì)各分部公文管理工作的監(jiān)督、指導(dǎo)。 n 負(fù)責(zé)公司印信的使用管理并負(fù)責(zé)對(duì)各分支機(jī)構(gòu)的相關(guān)工作進(jìn)行指導(dǎo)、監(jiān)督公司。 n 負(fù)責(zé)公司下發(fā)文件的查詢(xún)。 負(fù)責(zé)對(duì)每日銷(xiāo)量接收人員名單進(jìn)行更新、并向總部管理中心報(bào)告。

53、 5.分部管理中心崗位職責(zé) 5.1分部管理總監(jiān)職責(zé) 5.2會(huì)議計(jì)劃專(zhuān)項(xiàng)推進(jìn)主管職責(zé) 分部計(jì)劃推進(jìn)主管 n 負(fù)責(zé)大區(qū)、分部的年度經(jīng)營(yíng)管理計(jì)劃，月度經(jīng)營(yíng)管理計(jì)劃的組織、協(xié)調(diào)、修訂、跟蹤。 n 負(fù)責(zé)總部下發(fā)的專(zhuān)項(xiàng)任務(wù)的跟蹤推進(jìn)。 負(fù)責(zé)分部年度、月度計(jì)劃任務(wù)及總結(jié)的評(píng)價(jià)、匯總。 5.3會(huì)議計(jì)劃專(zhuān)項(xiàng)推進(jìn)專(zhuān)員職責(zé) 負(fù)責(zé)公司下達(dá)的專(zhuān)項(xiàng)任務(wù)、公司級(jí)會(huì)議產(chǎn)生的專(zhuān)項(xiàng)任務(wù)的跟蹤、推進(jìn)、匯總、統(tǒng)計(jì)、上報(bào)工作。 5.4公文流轉(zhuǎn)檔案印信專(zhuān)員 分部公文流轉(zhuǎn)、檔案管理文員 n 負(fù)責(zé)總部、大區(qū)下發(fā)公文的分發(fā)、流轉(zhuǎn)、管理。 n 負(fù)責(zé)分部公文質(zhì)量的審核及公文的發(fā)號(hào)、下發(fā)。 n 負(fù)責(zé)對(duì)各門(mén)店公文管理

54、工作的監(jiān)督、指導(dǎo)。 n 負(fù)責(zé)公司印信的使用管理并負(fù)責(zé)對(duì)各分支機(jī)構(gòu)的相關(guān)工作進(jìn)行指導(dǎo)、監(jiān)督公司。 n 負(fù)責(zé)公司下發(fā)文件的查詢(xún)。 n 負(fù)責(zé)對(duì)每日銷(xiāo)量接收人員名單進(jìn)行更新、并向總部管理中心報(bào)告。 head of a cow was normally placedinside a mummy. The doctors have not yet decided how the woman died. They feared that the mummy would fall to pieces when they cut it open, but fortunately this has

55、 not happened. The mummy successfully survived the operation. Lesson78 The last one? 最后一枝嗎？After reading an article entitled Cigarette Smoking and Your Health I lit a cigarette to calm my nerves. I smoked with concentration and pleasure as I was sure that this would be my last cigarette. For a whole

56、 week I did not smoke at all and during this time, my wife suffered terribly. I had all the usual symptoms of someone giving up smoking: a bad temper and an enormous appetite. My friends kept on offering me cigarettes and cigars. They made no effort to hide their amusement whenever I produced a pack

57、et of sweets from my pocket. After seven days of this I went to a party. Everybody around me was smoking and I felt extremely uncomfortable. When my old friend Brian urged me to accept a cigarette, it was more than I could bear. I took one guiltily, lit it and smoked with satisfaction. My wife was d

58、elighted that things had returned to normal once more. Anyway, as Brian pointed out, it is the easiest thing in the world to give up smoking. He himself has done it lots of times! Lesson79 By air 乘飛機(jī)I used to travel by air a great deal when I was a boy. My parents, used to live in South America and

59、I used to fly there from Europe in the holidays. An airhostess would take charge of me and I never had an unpleasant experience. I am used to travelling by air and only on one occasion have I ever felt frightened. After taking off, we were flying low over the city and slowly gaining height, when the

60、 plane suddenly turned round and flew back to the airport. While we were waiting to land, an air-hostess told us to keep calm and to get off the plane quietly as soon as it had touched down. Everybody on board was worried and we were curious to find out what had happened. Later we learnt that there

61、was a very important person on board. The police had been told that a bomb had been planted on the plane. After we had landed, the plane was searched thoroughly. Fortunately, nothing was found and five hours later we were able to take off again.Lesson80 The Crystal Palace 水晶宮Perhaps the most extraor

62、dinary building of the nineteenth century was the Crystal Palace, which was built in Hyde Park for the Great Exhibition of 1851. The Crystal Palace was different from all other buildings in the world, for it was made of iron and glass. It was one of the biggest buildings of all time and a lot of peo

63、ple from many countries came to see it. A great many goods were sent to the exhibition from various parts of the world. There was also a great deal of machinery on display. The most wonderful piece of machinery on show was Nasmyths steam hammer. Though in those days, travelling was not as easy as it

64、 is today, steam boats carried thousands of visitors across the Channel from Europe. On arriving in England, they were taken to the Crystal Palace by train. There were six million visitors in all, and the profits from the exhibition were used to build museums and colleges. Later, the Crystal Palace

65、was moved to South London. It remained one of the most famous buildings in the world until it was burnt down in 1936.Lesson81 Escape 脫逃When he had killed the guard, the prisoner of war quickly dragged him into the bushes. Working rapidly in the darkness, he soon changed into the dead mans clothes. N

66、ow, dressed in a blue uniform and with a rifle over his shoulder, the prisoner marched boldly up and down in front of the camp. He could hear shouting in the camp itself. Lights were blazing and men were running here and there: they had just discovered that a prisoner had escaped. At that moment, a large black car with four officers inside it, stopped at the camp gates. The officers got out and the prisoner stood to a