順?biāo)浦跾mallTalk大有講究
順?biāo)浦?Small Talk大有講究看到標(biāo)題,大家可能會(huì)問(wèn):什么是Small Talk?我們先來(lái)假設(shè)一個(gè)場(chǎng)景:又到年底,你所在的跨國(guó)公司為優(yōu)秀員工組織了一次海上郵輪之旅。來(lái)自全球各地的員工在郵輪上相聚,你是其中一員。面對(duì)眾多陌生的面孔,你自然會(huì)尋找一個(gè)談話的對(duì)象。那么你會(huì)如何打破僵局、和他/她熟絡(luò)起來(lái)?在這期間你和對(duì)方的談話就是所謂的Small Talk,中文就是“閑聊、寒暄”的意思。不管在正式的商務(wù)場(chǎng)合、還是相對(duì)隨意的社交場(chǎng)合,Small Talk都是人與人之間建立友好關(guān)系的紐帶。但實(shí)際上,并不是每個(gè)人都會(huì)閑聊。今天,我就帶大家一起領(lǐng)略Small Talk的藝術(shù)。下面,我們先來(lái)聽(tīng)一段對(duì)話。你發(fā)現(xiàn)了什么?【音頻播放】【聽(tīng)力對(duì)話原文】A: Hello, I saw you sitting on my table at dinner but I didnt have a chance to speak with you. Im Harry.B: Hi, Im Sandro.A: Who did you come with? Is this your first company event?B: Yes.A: Well, Im sure youll have a great weekend. Have you seen the programme?B: No, not yet.A: Oh. Well, it looks very entertaining. I think there are some left at the information desk. Are you here with colleagues?B: No.A: Well, youll soon get to know people. So, um, would you like another drink?B: No, Im fine, thanks.A: Well, its been nice talking to you erm Sandro. You dont mind if I go and get myself a coffee? See you later.大家應(yīng)該注意到了:A一直在努力尋找共同話題、推動(dòng)談話的進(jìn)行;而B(niǎo)卻只用Yes或No作答,顯得非常冷淡,讓談話難以愉快地持續(xù)下去。這也正是閑聊時(shí)的一個(gè)大忌。那么,如何才能在閑聊時(shí)營(yíng)造友好、愉悅的氛圍呢?【第一招:順?biāo)浦邸恳话阍陂e聊時(shí),切記簡(jiǎn)單地回答Yes/No。他人的問(wèn)題都是比較輕松、隨意的。因此雙方通常會(huì)有很多共同話題。在回答完對(duì)方的問(wèn)題后,可以嘗試進(jìn)一步表達(dá)自己的觀點(diǎn)或反問(wèn)問(wèn)題,讓談話流暢地進(jìn)行下去。仍以上面的對(duì)話為例: A: Who did you come with? Is this your first company event?B: Yes.如果B這樣回答,是不是更好呢?Yes, it is. I didnt really know what to expect, but its great meeting people from different offices and departments.或Yes, it is. How about you?【第二招:表現(xiàn)興趣】在閑談過(guò)程中,要不時(shí)地表現(xiàn)出對(duì)對(duì)方談話的興趣。常用的短語(yǔ)有: Really? I see. What a coincidence! Thats amazing! That sounds interesting. Oh dear Oh, Im so sorry to hear that.舉個(gè)例子:A: Who are you working with?B: With the European HR team. I work with Ulrika Thomson.A: No! What a coincidence! I know her very well.B: Really? Small world!【第三招:勿入雷區(qū)】雖然在閑聊的過(guò)程中有很多話題可以選擇,但也要注意避免提及一些忌諱的話題。那么到底哪些話題適合談?wù)?、哪些需要避免呢?Good topics(適合的話題)Bad topics(不適合的話題)Weather HealthNews Private life(age, marital status, etc.)Travel Personal gossipHobbies ReligionWork PoliticsHometown Offensive jokes掌握了以上三大技巧,大家基本可以自如地應(yīng)對(duì)各種社交場(chǎng)合、建立友好的人際關(guān)系網(wǎng)絡(luò)。除了在談話過(guò)程中要講究策略,當(dāng)你想結(jié)束談話的時(shí)候,如何巧妙地跟對(duì)方道別也是一個(gè)非常重要的環(huán)節(jié)。大家是不是對(duì)這方面也很感興趣呢?如果大家想了解更多關(guān)于Small Talk的技巧及表達(dá),或者想系統(tǒng)、深入地學(xué)習(xí)商務(wù)口語(yǔ)知識(shí),那么挑選一套經(jīng)典的商務(wù)英語(yǔ)教材無(wú)疑是一個(gè)好的開(kāi)始。市面上不乏關(guān)于商務(wù)英語(yǔ)的教材,可質(zhì)量參差不齊,確實(shí)難以選擇。盡管找到一本滿足大家所有需求的書(shū)幾乎是不可能的,但是權(quán)威又享有高度國(guó)際聲譽(yù)的出版社的精品一定是優(yōu)先考慮的選擇?!緶=颉可虅?wù)英語(yǔ)步入商界全程班【第六期】就是根據(jù)國(guó)際上最具影響力和最暢銷(xiāo)的的商務(wù)英語(yǔ)教材Business Result牛津商務(wù)英語(yǔ)改編而成,內(nèi)容涵蓋常見(jiàn)商務(wù)話題和案例視頻剪輯,最重要的是包含了來(lái)自英格蘭領(lǐng)先商學(xué)院克蘭菲爾德管理學(xué)院的實(shí)例和建議,足不出戶就可以領(lǐng)會(huì)商界英語(yǔ)的精髓。這些課程給學(xué)習(xí)者提供真實(shí)的情景和真實(shí)的例子,可以應(yīng)用到現(xiàn)實(shí)的商業(yè)交流中。這意味著學(xué)習(xí)者得到的學(xué)習(xí)資源是地道又原汁原味的,能夠有效地幫助學(xué)習(xí)者練就英語(yǔ)思維、了解語(yǔ)言背后的文化內(nèi)涵、提升職場(chǎng)競(jìng)爭(zhēng)力。